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Notice: JavaScript is not enabled. Please Enable JavaScript Safely . Locations Careers Contact Us Subscribe Gallup Consulting Expertise Culture Transformation Understand the culture you have, define the one you want and make your organizational identity a competitive advantage. Organizational Effectiveness Ensure that you have the right strategy, culture, people, structure and processes in place to achieve your goals. Employee Experience Analyze and improve the experiences across your employee life cycle, so your people and organization can thrive. Customer Centricity Put the customer at the core of every part of your organization to deliver exceptional experiences and grow your business. Leadership Identify and enable future-ready leaders who can inspire exceptional performance. Services & Solutions Featured CliftonStrengths Assessment Gallup Access Platform Employee Engagement Gallup World Poll Books Workplace Solutions Learn how to develop and engage employees to create an exceptional workplace and boost your business outcomes. CliftonStrengths Solutions Learn how to use the CliftonStrengths assessment and strengths-based development to accomplish your goals. Public Sector Solutions Learn how to discover the data you need to help your organization make better decisions and create meaningful change. Education Solutions Learn how to improve your students’ development and engagement so they can thrive in and out of the classroom. Learning & Events Featured Insights Workplace Insights Our thought leadership on the most important topics facing your organization. CliftonStrengths Insights Our proven strategies for successful strengths-based development. Education Insights Our applicable and actionable best practices for education leaders. Gallup News Learn the attitudes & behaviors of the world’s 7 billion citizens at news.gallup.com Shop Sign inLocations Careers Contact Us Subscribe Search Learning Toggle navigation Overview Courses Gallup Global Strengths Coach Successful Strengths Coaching Leading High-Performance Teams View More Solutions For Leaders & Managers Human Resources Professionals Education Professionals Strengths Coaches Featured Events Gallup at Work Summit View All Professional Development Gallup Certifications Professional Credit Hours Contact Us Switch on what’s best in every single person. Gallup learning is powered by research and built for results . Use our in-person and virtual learning solutions to boost performance, talent development and employee engagement. With Gallup’s learning and development, you can bring out what’s best in you, the people around you and your organization. Discover how our learning works for your role. Leaders & Managers Human Resources Professionals Education Professionals Strengths Coaches About Gallup Learning What is Gallup learning? Since 1935, people have trusted Gallup to find out how individuals worldwide conduct their lives. For decades, we’ve studied how the most successful people advance their personal and professional development to get the best results. We’ve taught hundreds of thousands of people and developed learning solutions for some of the most influential organizations in the world. We do more than teach you about our research findings. We teach you how to find human potential and switch it on. View All courses View All Events What We Help You Do We teach you how to: find and activate talents fuel a person’s development and engagement coach people into star performers, people leaders and business builders We teach you how to give people what they need to: solve complex problems build superior products form high-performance teams Virtual Learning Bring our virtual learning to your home or office. Transform your career and your lifefrom anywhere. Learn More Virtual Learning In The Workplace Your workplace issues, taken care of. How do I keep talented employees? Develop them . The No. 1 reason people change jobs today is career growth opportunities. Development and growth aren’t the only factors that retain talented employees, but they’re crucial. Employees need to see a path forward in your organization through opportunities to acquire new skills, work with different people or experience greater autonomy. These opportunities happen best through ongoing coaching conversations. Engaged employees report having meaningful feedback at least once per week. Get everything you need to develop employees by attending Gallup courses such as our all-in-one strengths coaching course, Gallup Global Strengths Coach (formerly Accelerated Strengths Coaching). How do I improve my organizational culture? Put engagement at its center . Although workplace demands have rapidly changed, human nature hasn’t. Employee engagement will always be necessary for producing high-quality work. The organizations that learn to develop a culture of engagement and high performance have a competitive edge, positioning them for success regardless of the challenges they face. All employeesboth those working remotely and in the officehave fundamental psychological needs that their organization must meet to achieve high performance. All Gallup courses teach you how to meet fundamental human needs and improve engagement. Explore courses such as the Gallup Global Strengths Coach (formerly Accelerated Strengths Coaching) and Creating an Engaging Workplace Course for Engagement Champions . How do I develop as a manager? Behave like a coach, not a boss . The majority of U.S. employees show up at their job every day without the guidance, incentives and support needed to perform at their best. Only 35% of employees are engaged, a mere 21% strongly agrees that their performance is managed in a way that motivates them to do outstanding work, and just 18% strongly agrees that employees who perform better grow faster at their organization. Organizations have poured significant amounts of time and money into their performance management systemsinvestments that are misaligned with the way work needs to be managed. To meet modern workplace demands, managers need to develop into coaches by learning to: Establish expectations . Gone are the days when managers tell employees what to do and how to do it without getting much of a response. Instead, the best managers now rely on two-way conversations and collaboration to set expectations and goals. Continually coach . The purpose of continual coaching is to create more natural relationships with employees that develop the employee and driving performance. Create accountability . Hold employees accountable, but as a coach would. Progress reviews beat performance reviews. When paired with effective coaching, a progress review serves as a motivating snapshot of where employees are on their journey toward performance excellence. Moving from performance management to performance developmentthat is, from bossing to coachingmeans managers must develop a different stance, different habits and different tools. Get what you need to start coaching your employees by attending Gallup learning such as the Leading High-Performance Teams course or the Gallup at Work Summit . How do I engage my managers? Based on our research, Gallup believes that leaders should invest in three key actions to strengthen their managers’and subsequently, their employees’engagement: 1 Communicate clearly and consistently . Gallup has identified this engagement need as highly emotional, focusing on individuals’ desire to find meaning in their roles. People want to know what their organization stands for and why and understand how their role supports the organization’s purpose and goals. 2 Make learning and development a priority . Gallup’s research shows that employees who have the opportunity to continually develop are twice as likely as those on the other end of the scale to say they will spend their career with their company. Regardless...